A - Z Guide for Exhibitors
The event is on the ground floor/street level and can be accessed via the main entrance. All the entrances are fully ramped and accessible. Wheelchairs can be hired for use within the venue. To enquire about bookings and availability, contact the First Aid department on + 44 (0)161 834 2700 ext. 2211 or email email@example.com. Bookings should be made in advance as availability cannot be guaranteed otherwise.
It is not possible to include any publicity or advertising material on seats in lecture rooms or catering areas. All publicity literature or sample material must be distributed strictly within the confines of the exhibition stand.
Admission to Plenary Programme
Providing space is available in the main auditorium, access for stand personnel wearing Congress name badges will be possible.
We ask that the stand personnel remain seated for the duration of the session, and only move during scheduled catering breaks, to ensure there is no disruption to speakers and delegates.
Written requests must be submitted at least two months prior to the Congress in order to gain consent for any animal (except assistance animals), wild or domestic, to be permitted on the premises.
Audio Visual Services
Cameron is the appointed official Audio Visuals supplier for the 2021 Congress Exhibition. An order form will be made available shortly.
The Exhibition Hall (Central 2) will be open to exhibitors and their contractors on Wednesday 5 May for stand building and dressing, timings as follows:
Build contractors for space-only stands 10:00-21:00
Exhibitor personnel for stand dressing 14:00-21:00
The Exhibition Hall (Central 2) will be open to exhibitors on Thursday 6 May for stand dressing only, timings as follows:
Exhibitor personnel for stand dressing 10:00-21:00
During build-up, the venue health & safety requirements are for hi-vis waistcoat or jacket and appropriate footwear must be worn at all times.
All stands must be dressed by 21:00 on Thursday 6 May, ready for Exhibition opening at 08:00 on Friday 7 May when delegates will be registering for the Congress and refreshments will be served in the Exhibition Hall.
Build Contractors (space only)
Space-only exhibitors are required to complete the Build Contractor Form and return by Monday 1 February with details of the contractor who will be responsible for supervising the build. The contractor may need to be contacted directly by the ADI regarding the stand build.
Build contractors will need to submit proof of £5,000,000 minimum public liability insurance (copy of a certificate valid for event period), detailed plans of the exhibition space-only stand including 3D technical plan drawing, method statement and risk assessment sheet on behalf of the company to the ADI no later than Monday 1 February. These documents will need to be approved by the Organizer’s Health and Safety Advisor and the venue.
The removal of any materials or exhibits and the dismantling of any stands cannot commence before the official break-down time of the Exhibition at 18:00 on Saturday 8 May.
Contractors should be briefed to come after this time. During break-down, the venue health & safety requirements are for hi-vis waistcoat or jacket and appropriate footwear to be worn at all times.
Please note that all stands must be removed and collections made by 23:00 on Saturday 8 May. Any items left are not the venue's responsibility and will be disposed of by the venue. Any costs incurred by the Organizer or the venue in disposing of any left over items shall be paid by the Exhibitor on demand.
The whole Exhibition Hall will be carpeted in light grey tiles. Space only stand exhibitors should let ADI know in advance if tiles are to be removed or replaced.
It is not permitted to lay carpet directly on top of carpet. For alternative carpet colours or for alternative flooring please ensure orders are placed through the official furniture contractor Europa International.
Please note, only floor tapes approved by the venue must be used in the Exhibition Hall, such as Sellotape Double Grip 4415 and Stikatak B7 Exhibition Tape.
Exhibiting company stand personnel will be entitled to complimentary tea/coffee during the Congress breaks (see Congress Programme on the Congress website for timings of delegate catering breaks).
Refreshments will be served from approximately 30 minutes prior to the programmed breaks:
Friday 7 May – Exhibitors
Saturday 8 May – Exhibitors
Lunch vouchers for Friday 7 May and Saturday 8 May are available for stand personnel at £30 per 2-course hot fork buffet lunch.
Lunch vouchers for stand personnel must be purchased in advance. The Catering Voucher Form must be completed and submitted online by Monday 15 March for any stand personnel who will require lunch during the Congress.
Lunch vouchers must be collected from the ADI Registration Desk during Exhibition Registration. Lunch will be served on production of catering vouchers from approximately 30 minutes prior to the programmed breaks:
Friday 7 May – Exhibitors
12:15-12:45 pre-ordered 2-course hot fork buffet
Saturday 8 May - Exhibitors
12:15-12:45 pre-ordered 2-course hot fork buffet
Catering on stand
Any food or beverage served on stands can be purchased via the caterer at Manchester Central.
Please use the venue’s online ordering portal where exhibitors can browse the catering options available to purchase for their stands
Click through to the Exhibitor Services
Select the ‘Sign Up’ button
Once you have signed up select your event from the list
You will then be asked to enter your stand number
Add your order to the basket and follow the checkout process (baskets can be saved to return to at a later date)
Please submit your order by Monday 15 March.
Enquiries can be sent to firstname.lastname@example.org, cc’d to email@example.com.
Should any exhibitors want to provide external catering for their stands, for example a coffee machine, alcohol or food products (larger than sample sizes), they are able to do this, however the venue must be notified in advance and a facility fee of £250 + VAT per day will be charged per stand by the venue. The Catering Authorisation Document must be completed and returned to firstname.lastname@example.org by Monday 15 March, for exhibitors looking to purchase external catering.
Please note, exhibitor-sponsored private functions must be held during the Congress scheduled catering breaks, and must be within the confines of the stand.
Any exhibitor-sponsored private functions between 0800 on Thursday 7 May and midnight on Saturday 8 May but outside of the Congress opening hours must be approved by the ADI as this may affect the Congress social events. Please ensure you contact the ADI office directly at the earliest opportunity.
Basic cleaning of the stands and aisles is included; this covers removal of waste and the vacuuming of areas available (night sheets will not be removed). This will take place during the event and the venue’s team will be working through the night to ensure the hall is ready for the next day.
Each exhibiting company will be provided with delegate postal addresses no later than 5 working days after the Congress. Please note that delegates at the point of Congress booking may decide not to opt in to provide consent for their postal addresses to be supplied to exhibiting companies.
Deliveries and Collections
All deliveries to Manchester Central will be accepted from 08:00 on Wednesday 5 May. Please ensure that all packages are clearly marked with the following:
Company Contact Name and Mobile Number
Company Name / Stand Number
c/o Alex Robinson
Exhibition/ADI Team Congress 2021
Central Hall 2
Click here for delivery access instructions – see option 2 for the rear goods delivery for Central Hall 2.
If you need to deliver prior to this time, we recommend that you contact the appointed official logistics contractor, Index Logistics who can store items onsite and then deliver them to the Exhibition Hall when your build commences.
All collections will need to be made before 23:00 on Saturday 8 May.
If you are unable to schedule a collection during the specified times, Index Logistics can store items until they can be picked up.
Please see details for Index Logistics under Logistics.
Please note that it is the exhibiting company’s responsibility to undertake all administration related to getting their overseas deliveries through customs.
Unit X1 Claybrooks Court
Herald Way Binley Industrial Estate
Coventry CV3 2NY
t: 0800 085 9885
Index is the appointed official electrical contractor for the 2021 Congress Exhibition. Index will supply two spotlights and one 500w power socket for shell stands - these are included in the cost of the stand.
Space-only exhibitors must order all electrical requirements including lighting directly from Index.
Additional power sockets together with any extra lighting services must be ordered directly from Index. The Electrical Order Form will be available to download shortly. Completed forms should be sent directly to Index by Monday 15 March.
ADI reserves the right to make adjustments to the floor plan in advance of the Congress. The current floor plan is available to view as part of the information for Exhibitors on the Congress website.
The venue has provided the following details for local florists who would be happy to supply to you:
0161 272 8888
Mimosa Flowers Manchester
07888 536 902
0161 333 4556
London SE20 8RA
t: 020 8676 0062
Europa International is the appointed official furniture contractor for the 2021 Congress Exhibition. A full list of equipment is available from their website.
No furniture is provided on your stand, this will need to be purchased in advance from Europa International.
A Furniture Order Form will be made available shortly; this should be sent directly to Europa by Monday 15 March.
An Exhibitor may apply to run a hands-on workshop on Thursday 6 May 2021. The hands-on workshop will be run at 09:30 – 12:30 for one set of delegates and will be repeated at 14:00 – 17:00 for another set of delegates.
A hands-on workshop booking application can be made via the Congress website when booking an exhibition stand. Details of rooms and pricing are available to view here.
The room will be provided with basic AV. The Exhibitor is wholly responsible for devising and delivering their hands-on workshop, including provision of workshop speakers and staff, set-up of the workshop room, and delivery and disposal of workshop materials. ADI will deal with delegate bookings and will provide details of workshop delegates in advance of the meeting.
The deadline for provision of information required for the Congress website (including title, abstract, timings, speaker photo and company logo) is Monday 2 November 2020. ADI will review the hands-on workshop information to ensure the workshop will be suitable for the Congress. The ratio of time in the workshop between hands-on and lecture content is to be at least 75:25. ADI reserves the right to decline a workshop booking application should this deadline not be met or should it deem the proposed workshop not to be suitable for the Congress.
Attendance at hands-on workshops is limited to Congress delegates. Delegates will be able to book to attend hands-on workshops at the point when delegate booking opens. The Organizer will retain all delegate booking fees.
Exhibitors are wholly responsible for providing any necessary PPE to their workshop participants and should instruct delegates in advance if they need to bring any of their personal equipment, e.g. loupes.
The Exhibitor must provide a risk assessment to the Organizer no later than Monday 1 February 2021.
Exhibitors are required to contact the official Congress suppliers for their electrical, furniture, refrigeration and additional catering and AV requirements for hands-on workshops.
Exhibitors will have access to their hands-on workshop room for set-up between 14:00 and 21:00 on Wednesday 5 May 2021, by which time set-up must be completed.
Exhibitors will be wholly responsible for issuing CPD certificates to delegates who attend their hands-on workshops.
The Exhibitor is wholly responsible for decontamination of materials and for returning the workshop room to its original state.
Break-down must be completed and the room vacated by 22:00 on Thursday 6 May 2021.
Health and Safety
All exhibitors must comply with the Health and Safety at Work Act 1974, and any regulations made thereunder. Exhibiting companies must complete and return the Health and Safety Declaration Form by Monday 15 March.
Please note that companies who fail to complete and return the Health and Safety Declaration will not be able to exhibit at the Congress and that stand fees are not refundable.
ADI will liaise further with all exhibitors/hands-on workshop organisers regarding H&S closer to the event. (We will be arranging a pre-Congress online H&S induction for all contractors.)
Hotel Booking Information
Marketing Manchester Convention Bureau is the official accommodation provider for ADI Team Congress 2021.
All rooms are held on an on-line system, allowing you to book and secure your own accommodation using either pro-forma invoices or credit/debit card. Should you have any queries or require any assistance with your reservation, please contact the Accommodation Booking Team on +44 (0)161 238 4563 or via email email@example.com.
To book accommodation for this event, please click here.
Negotiated rates will be available to book until the end of the day on 7 April 2021, so please book as soon as possible to guarantee a room. If you have any queries about the website, please contact Marketing Manchester Convention Bureau.
Exhibitors are responsible for the security of their own stand, samples, exhibits, and for their own appropriate insurance cover for build-up and break-down days in addition to the exhibition open days.
Free Wi-Fi is available at 5Mbps. Exhibitors will be provided with an Access Code at registration from Wednesday 5 May.
Exhibitors can order higher speed internet etc. through the venue’s online ordering by Monday 15 March.
For anything onsite, you can visit the concierge desk in the venue foyer who will contact a member of the venue’s IT team.
Any exhibitor who wishes to have any type of pre-recorded, video or live music on their stand, for which they do not have copyright permission to use, must contact PPL/PRS to apply for the appropriate licences:
t: 020 7534 1000
t: 020 7580 5544
Click here for delivery access instructions – see option 2 for the rear goods delivery for Central Hall 2 .
Unit 9, Stort Valley Industrial Estate
Hertfordshire CM23 2TU
t: 020 8016 7148
Index Logistics is the appointed official logistics contractor for the 2021 Congress Exhibition. Index logistics offer the following services:
Air, sea, road and courier
Pre and post show warehousing
Fork lifting on-site during build-up and break-down
Empty case storage
The Logistics Order Form will be available to download shortly. Completed forms should be sent directly to Index Logistics by Monday 15 March.
Manchester Central keeps lost property for two months. After this time it is given to charity. If you have lost something at Manchester Central, email their concierge team (firstname.lastname@example.org) or call 0161 834 2700.
Exhibitors are expected to ensure that the number of stand personnel is appropriate to the size of their stand. For guidance, the following has worked well previously:
24sqm Space-only - eight stand personnel at any one time
9sqm Shell Stand - three stand personnel at any one time
6sqm Shell Stand - two stand personnel at any one time
4.5sqm and 3sqm Shell Stands – one stand personnel at any one time
ADI reserves the right to request a reduction in stand personnel if necessary to manage overcrowding.
Name badges must be requested in advance for admission to the venue during the Congress. Please complete the name of every stand personnel who will require access by completing online the Name Badge Form by Monday 15 March.
Please note, any dental professionals whom you wish to be included on your list of stand personnel must be booked as delegates for the full duration of the Congress.
Keep a copy for your own records. If you need to make amendments prior to the Congress, please advise the ADI for badge reissue prior to the Congress.
Badges must be collected from the ADI Registration Desk during Exhibition Registration on Wednesday 5 May 1600-1800.
Stand personnel must wear the name badges provided by ADI at all times on site during the Congress.
Exhibitors must advise the ADI at least two months in advance if amplified sound is intended to be played on the stand. The ADI reserves the right to ask an exhibitor to reduce the noise levels from amplified sound on their stand if this is inconveniencing other exhibitors or delegates. If the issue is not rectified, the Organizer reserves the right to ask the Exhibitor to switch off the amplified sound.
Exhibition opening timings will be as follows:
Friday 7 May 08:00-17:30
Saturday 8 May 08:00-17:30
Stands must be open for viewing and staffed during these hours.
Packing cases and boxes must not be left visible on stands, nor can they or any other article be placed or stored in gangways at any time during the build-up period, or during exhibition open hours or overnight. Any costs incurred by the Organizer in removing or storing items and cleaning gangways shall be paid by the Exhibitor to the Organizer on demand. There are no storage facilities on-site.
There is an NCP (National Car Park) directly below Manchester Central that is open 24 hours a day all year round. It has 720 spaces including 18 disabled parking bays and there is direct access to Manchester Central by lift, stairs and escalators. For more information and prices contact NCP:
Tel: + 44 (0)161 817 8900
If using a satellite navigation system - please follow the postcode M2 3GX. More detailed directions are available in your delegate/exhibitor introduction pack.
Photography, filming and mobile phones
The ADI has appointed an official photographer to take photos and a film crew to do filming for the ADI during the open days of the Congress.
Exhibitors must not take photographs or make audio or video recordings in the auditorium or other meeting rooms during Congress sessions.
Exhibitors must not include delegates in any photographs, audio recordings or video recordings on their Exhibition stands, without first having obtained permission from the delegates concerned.
Mobile phones must be switched off whilst in the main auditorium, to ensure there is no disruption to speakers and delegates.
Presentations on stands
Exhibitors may give presentations on their stands during the scheduled catering breaks. Any Exhibitor wishing to do so is requested to submit full details of the presentations including timings to the Organizer before Monday 1 February for approval. Please also note the information under Noise Levels below.
The safety of delegates requiring access through the gangways must not be compromised and the Exhibitor must manage crowd control appropriately. ADI reserves the right to stop a presentation if in its view the presentation is proving disruptive to the Exhibition.
Note that any companies organising lectures or social events at a Manchester venue, which coincide with any of the Congress lectures or hands-on workshops, will not be allowed to participate in the Congress Exhibition and that stand fees are not refundable.
All stand personnel will be required to register and collect their name badge on arrival. Congress badges must be worn throughout the whole Congress.
Exhibitors will have the opportunity to hire a barcode scanner system, to scan the badges of those delegates attending their Exhibition stand who provide their consent to be scanned. Please do not scan the badge of a delegate without first obtaining their permission to do so.
The order form will be available to download shortly.
Shell Stand Contractor and Services
1 Lomax Street
Manchester M26 1PX
t: 0800 085 9885
Index is the appointed official stand contractor for the 2021 Congress Exhibition. Index will construct the SUPERIOR FITZiN shell stand according to the approved floor plan.
Index will supply one LED Nameboard for shell stand – which is included in the cost of the stand.
The Nameboard Order Form (compulsory for all shell stands) and the Additional Standfitting Order Form (optional) will be available to download shortly. Completed forms should be sent directly to Index by Monday 15 March.
Shell Stand Dimension
Dimensions and further layout information for the SUPERIOR FITZIN Shell Stands can be found by clicking on each of these links:
9sqm corner stand - 3m wide x 3m deep
6sqm corner stand - 3m wide x 2m deep
4.5sqm non-corner stand - 1.5m wide x 3m deep
3sqm non-corner stand - 1.5m wide x 2m deep
Friday 7 May 17:30-19:00
Congress Dinner – The Roaring Twenties
Saturday 8 March 19:30-01:00
Kimpton Clocktower Hotel, Manchester
Please complete online Congress Dinner Booking Form for stand personnel who wish to attend by Monday 15 March.
Tickets cost £95 (inclusive of VAT) per person and must be purchased in advance. The ADI will invoice for tickets.
Black tie dress code. No tickets will be sold on site.
Non-combustible material only shall be used in the construction of display units and all materials must be flame proofed in accordance with local authority regulations.
For shell stands, no structure or display provided by an exhibitor may exceed 2.4 metres to accord with the height of the shell stand. For space-only stands, no structure or display provided by an exhibitor may exceed 4 metres to accord with the height of the space-only stand. No fascia, partition, structure, board or sign may be erected which the Organizer considers will dominate, screen or obscure the view of other stands or which will exceed the allocated boundaries of a stand.
For shell stands: It is not permitted to convert a shell stand to a space only stand. Exhibitors with shell scheme stands must not extend their stands beyond the boundaries of the shell scheme provided. It is not permitted to have any element of the shell scheme removed (this is to ensure stability of the shell scheme structures and also to ensure consistency throughout the event). Raised floors are not permitted on shell scheme stands, and it is not permitted to lay carpet directly on top of carpet.
There is no arrangement for on-site storage. Please ensure all packaging is removed during build-up and break-down.
Click here for more information about travelling to Manchester Central.
Exhibitors must seek the ADI’s approval by Monday 1 February if intending to display a vehicle on their stand. Please read and complete the Vehicle Sign-off Form and email to email@example.com.
It is not permitted for any exhibitor or contractor to leave any unwanted displays or material of any kind when leaving the site at the end of build-up or break-down. Any costs incurred by ADI in the removal and disposal of items left on site will be recharged to the exhibitor.