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Trouble Logging in?

Do you have these symptoms?

  • You are on the Members' home page, you are giving the correct login name and password, but nothing apparently happens when you press "LOGIN".
  • Any click on a members' only action in the menu (try "Your details") places you on the Login page, but again nothing happens when you press "LOGIN".

then read on.

What's happening is that your browser is not accepting 'cookies'. A cookie is a small piece of information that the server downloads to your browser. It is stored and sent to the server when you visit the site next. Your browser is not storing the cookie we are sending. So we don't see the cookie and we cannot log you in, we are trying to - but your browser isn't playing.

What should I do?

You need to enable cookie storage - but because there are so many different browsers - it's hard to give you a definitive step-by-step guide for how to turn them on.

We recommend that you visit All About Cookies. Their 'Manage Cookies' page gives an overview of how to manage cookies, and gives links with help with specific browsers. The links below take you to the appropriate place on their website for several popular browsers.